Legal
We keep things simple and honest โ because that's the Good Dad way. Here's how we handle your information and what you agree to when you use our services.
The Good Dad Co. ("we," "our," or "us") is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we safeguard it when you visit our website at thegooddadcompany.com or book any of our services.
By using our website or services, you agree to the practices described in this policy. If you don't agree, please do not use our services.
When you book a service, contact us, or create an account, we may collect:
When you visit our site, we may automatically receive:
We use Google reCAPTCHA v3 to protect our forms from spam. This service collects certain data per Google's Privacy Policy and Terms of Service.
We use your information exclusively to:
๐ก We will never sell, rent, or trade your personal information to third parties for marketing purposes. Ever.
We share your data only in limited circumstances:
We take data security seriously. Your information is stored in secure, encrypted cloud databases (Firebase / Google Cloud). Payment information is processed through encrypted channels and we never store raw credit card numbers on our servers.
While we implement industry-standard security measures, no method of internet transmission is 100% secure. We encourage you to protect your account credentials and contact us immediately if you suspect unauthorized access.
Our website may use minimal cookies to remember your session and improve site functionality. We do not use tracking cookies for advertising or third-party profiling. You can disable cookies in your browser settings, though this may affect certain features.
You have the right to:
To exercise any of these rights, contact us at [email protected] or call (512) 695-0675.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete it.
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
We're real people โ reach out anytime.
๐ง [email protected]
๐ (512) 695-0675
๐ Austin, Texas
Welcome to The Good Dad Co. By accessing our website at thegooddadcompany.com or booking any of our services, you agree to be bound by the following Terms of Use. Please read them carefully.
These Terms apply to all visitors, users, and customers. If you do not agree with any part of these Terms, you may not use our services.
The Good Dad Co. is a platform that connects individuals with vetted, independent professionals who provide services including home repair & DIY, life skills coaching, family & event support, and mentorship ("Services"). We facilitate the booking and coordination of these Services, but our professionals operate as independent contractors, not employees of The Good Dad Co.
๐ก๏ธ All professionals on our platform are background-checked, insured, and vetted prior to providing services. However, The Good Dad Co. does not guarantee specific outcomes and is not liable for results beyond our reasonable control.
You must be at least 18 years of age to book services through The Good Dad Co. By using our services, you represent and warrant that you meet this age requirement and have the legal authority to enter into this agreement.
A booking is confirmed once you complete the booking process and receive a confirmation number. We reserve the right to decline or cancel bookings at our sole discretion (e.g., if a service is unavailable or if terms are violated), in which case you will receive a full refund.
All prices listed are in US Dollars. Rates are subject to change with notice. The price at the time of booking confirmation is the price you will be charged.
Bookings made within 24 hours of the requested service time are subject to a 10% late booking fee. This fee helps us ensure quality service and fair compensation to our professionals on short notice. The good news? The 10% late booking fee can be applied as a discount credit on your next booking โ because we'd rather keep you in the family than see you leave over a rush charge.
Payment is due at the time of booking. We accept major credit and debit cards. Payments are processed securely; we do not store card details on our servers.
If we must cancel a booking (e.g., professional unavailability, emergency), you will receive a full refund within 5โ7 business days and priority rescheduling at no additional cost.
To cancel, contact us by phone or text at (512) 695-0675 or email [email protected]. The time and date of your cancellation request will determine applicable fees.
All Dad professionals are independent contractors, not employees or agents of The Good Dad Co. The Good Dad Co. is not responsible for the independent actions, decisions, or omissions of professionals outside the scope of booked services. Any disputes with professionals should be directed to us promptly so we can mediate appropriately.
To the maximum extent permitted by applicable law, The Good Dad Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to property damage, personal injury, loss of data, or loss of revenue.
Our total liability to you for any claim arising from our services shall not exceed the amount you paid for the specific booking giving rise to the claim.
Some jurisdictions do not allow limitation of liability for personal injury โ in such cases, these limitations apply to the fullest extent permitted by law.
All content on thegooddadcompany.com, including text, graphics, logos, and design, is the property of The Good Dad Co. and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or use our content without written permission.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Travis County, Texas, under the rules of the American Arbitration Association. You waive any right to participate in a class-action lawsuit.
We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a new effective date. Continued use of our services after changes constitutes your acceptance of the revised Terms.
If you have questions about these Terms, please reach out:
๐ง [email protected]
๐ (512) 695-0675
๐ Austin, Texas
thegooddadcompany.com